Not an IT pro? However, it is unresponsive and the preinstalled program doesnt recognize it. Windows Vista IT Pro. I have the same problem on my HPdvea laptop. If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

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Tuesday, October 7, 2: The fingerprint sensor was working fine until Windows updated the driver about a week ago.

Friday, October 31, 1: Windows indicates that the reader is installed and working properly and that the drivers are up to date.

Driver download

Just remember aythentec remove the old driver first. To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader.

Thursday, October 23, 6: Just wanted to say thanks – I have been searching all over the authemtec trying to find out why my sensor was unresponsive – this did it – many thanks! I even tried removing and authemtec again the device from device manager and all went well, but DigitalPersona Personal kept saying that fingerprint reader isn’t connected.


I have a HP DVt notebook and the reader is inside the chassis, so removing it isnt really an option. I’ve uninstalled the software digitalpersona Pro and the AuthenTec finger reader driver. I have windows updates set to ask me first, but this one has a mind of it’s own. Sunday, November 23, 1: I have the same problem on my HPdvea laptop.

I had the same problem with my HP b. Go through the list in this article to troubleshoot this problem. Maybe these different versions are meant for different models, but they appear to be the same driver.

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Computer driver update AuthenTec Inc. AESA Windows Vista 32 bit (VID_08FF&PID_) – Page 1

Sign in to vote. I’m running on Ultimate Vista 64bit. Tuesday, October 7, Sunday, October 12, 1: The same thing happened after and before installing SP1 for Vista. Resources for IT Professionals.

Remove From My Forums. Windows Vista Hardware https: Articles about Microsoft Fingerprint Reader: You can find it on the HP Website. I installed the optional Authentec AESA update and it caused my fingerprint reader to stop working. I tried 4 versions and the only one that works with DigitalPersona is 7.


I went to the device manager and rolled back the driver, it is working fine now. Thanks Deathpong this worked for me, just roll back the driver, to easy. Tuesday, October 28, Visfa have the excact same problem, but none of the topics from the link are relevant in my opinion.

I have tried all the other drivers on this thread, but nothing happens and Windows ultimately automatically updates the driver anyway to the new one! I have even gone to the DigitalPersona website but found nothing.