If the CD or DVD drive is listed as normal , with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Gently remove and reinsert the CD drive data cable from the connector on the motherboard. The following procedure is an example of how to correct a No drive detected message in Roxio Creator Basic v9. If a missing certificate file message opens, find and delete the hidden file sarlicense9. Example of message in Roxio Creator Basic 9.

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HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

Wait 5 seconds for the computer to fully power off before turning it on again. Select the drive name, click the uninstall button, and wait about five seconds.

Gently remove both the data cable and the power cable from the back of the CD drive. Then complete the following steps. Within 2 miles 5 miles 10 miles 15 miles 20 miles 50 miles 75 miles miles miles miles miles miles miles miles miles of.

If you are presented with a page to enter your model number, enter your model number. We will be more than happy to assist you. Clear the upper and lower registry filters Clear the registry filters for Device Manager error codes 1019313239 or 41 using the following steps:.


Replace the default text for the new value by typing the following and then pressing Enter:. Pulled from a Compaq Presario CQdx series laptop.

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HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista) | HP® Customer Support

For any other error, refer to the information that is provided with the error code. Close the registry editor and restart the computer. Select Roxio Creator Basic v9and click Uninstall from menu bar. If a drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down,the drive has been disabled. When done, the drive name should appear in a Windows message and in Device Manager.

Confirm the deletion by clicking Yes. Got one to sell? Show only see all. You may have to restart the computer to complete the enabling process. Replacing the side panel. Check the drive cables Perform the steps in this section to check the drive cabling:.

Compaq Presario Cq56 Cd-rw Dvd±rw Multi Burner Drive GT31L

For example, Pavilion pf. Select the LowerFilters value and press the Delete key. Click Nextand then click Next again.


Click FileExporttype a filename that is easy for you to remember, and click Save. Writable Format s see all.

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How does HP install software and gather data? After Roxio Creator has been uninstalled, restart the computer. The following procedure is an example of how to correct a No drive detected message in Roxio Creator Basic v9. Do the following depending on what is shown in the Device Status section:.

If the drive name appearsthe drive is recognized by the BIOS and should also be recognized by Windows. Pulled from a Compaq Presario CQ56 series laptop.

If error cmpaq 1019313239 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software.

Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. Click OK or Allow on any verification messages that open.