Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. That was the sometimes works and sometimes not on various restarts I tried the same method on the other computer and that was also a success on more then one restart. Win Vista File Version: I apologize for all the hassle my first paragraph had caused. Then try to update drivers. It is a software utility that will find the right driver for you – automatically. I boldly added the other drive and that worked also.

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Add Your Answer Tips for a great answer: First check that your drive is indeed a DVD writer and not a ‘hybrid’ i. You can follow the question or vote as helpful, but you cannot reply to this thread.

Download Dell Alienware Area TSST TS-HG Firmware DW30 .

CD writer and DVD reader. Mikeeilbacher Created on March 29, Posted on Feb 14, Posted on Apr 03, You can help protect yourself from scammers by verifying tssttcorp the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


Make the DVD your 1st option for booting.

Please enter a valid email address. It works for me. Once this is made your default make sure you accept and save the change before exiting with your installation disk in the drive, boot up and it will read off the disk and prepare your system for install.

More Print this page Share this page. How satisfied are you with this response? Optiplex I get a message error loading operating system can somebody help out there? What is the Best Hard Drive?

It could be my method or it could be a Microsoft update as an update did come through during all that experimenting. Forum Windows 10 Forums Drivers and Hardware. I logged in Microsoft Account and find — answer. Helpful 0 Not Helpful 3 Comments Flag. Now the Good News: Answer questions, earn points and help others Answer questions.

DVD RW drive (TSSTcorp DVD+-RW TS-H653G ATA) will not read discs

This thread is locked. Hi Mikeeilbacher, There is a guided help available for this issue on Dell support website.

I badly want to work it like before but I really couldn’t do it. Tried the “Update Driver” option and Win 10 says its already up to date.


The drive does not show up in Disk Management or File Explorer either. Dell Optiplex GX bios will not recognise. Win 10 is not detecting it: Related Topics yellow lens error enter key no read dvd error codes wizard disk error cd rom delete key reboot control panel delete deleting error code lens open activation cd error system dw windows xp installation cd.

TSST dvd rw ts hg ata Device Drivers Download for Windows 10, 8, 7, XP, Vista

The time ts-y653g is Brian Sullivan Feb 14, Copy and Paste following and hit enter reg. This was to be a disk read test of an already closed disk, The writing of a disk where far from functional.

This is not a hardware problem since the drive works just fine when I’m running Ubuntu Linux. Sound Card Supported OS: Strange stuff happening such as when I place a disk in the drive It was treating it something like a USB drive.